Returns & Exchanges

At The Somerset Toiletry Co, we want you to be delighted with your luxury bath and body products. If you are not completely satisfied with your purchase, you can return your items within 30 days of receipt provided they are unopened and in their original packaging.

Return Process

• 1.
  Contact Customer Care

  Email our support team with your order number and reason for return to receive a Return Authorization number.

• 2.
  Secure Your Package

  Carefully pack the unused items in their original boxes to ensure they are protected during transit back to our warehouse.

• 3.
  Ship the Items

  Attach the provided return label or address the package to our returns department using a trackable shipping service.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process a refund to your original payment method within 5-7 business days.